Returns and cancellations
If for any reason you are not entirely happy with products purchased from the online shop, you have the right to return the items within 28 days if they are in in good saleable condition. We will refund the value of the items supplied once we have received them. Unfortunately, we will be unable to refund any postage costs. To cancel your order, please e-mail us shop@holburne.org
Faulty goods
If you are returning an item because it is faulty, we will offer either full refund (including postage cost) or replacement if the item is still in stock, depending on your preference. To return an item, please email shop@holburne.org within 28 days of purchase.